Refund Policy for Digitech Works
At Digitech Works, our goal is to ensure your satisfaction with our services. If you are not completely satisfied with your purchase, we are here to help.
Refund Eligibility:
- Service Discrepancy: Refunds will be considered if the delivered services do not meet the specifications outlined in the agreed-upon proposal or contract.
- Cancellation: Refunds may be processed if you cancel a service within the specified cancellation period, as outlined in your service agreement.
Refund Process:
- Notification: To initiate the refund process, please contact our customer support team at info@digitechworks.in within [7] days of the service delivery or cancellation.
- Reason for Refund: Provide a detailed explanation of the reason for the refund request. Include relevant documentation or evidence to support your claim.
- Review: Our team will review your request and the provided documentation to determine eligibility.
- Approval/Denial: You will be notified of the approval or denial of your refund request. If approved, the refund will be processed using the original payment method within 60 days.
Exceptions:
- Refunds will not be granted for services already provided or completed.
- If the refund request is based on a cancellation, it must be made within the specified cancellation period.
Contact Information:
If you have any questions about our refund policy, please contact us at info@digitechworks.in.
This refund policy is effective as of [01/01/2023] and is subject to change without prior notice. It is the responsibility of the client to review this policy periodically for changes.
Thank you for choosing Digitech Works.